fb777.ph Privacy
Policy

fb777.ph ("we," "us," "our," or "the Company") is the operator of the online gaming platform accessible at https://fb777ph.app. We are a PAGCOR-regulated online gaming operator serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, fb777.ph acts as the Personal Information Controller (PIC) with respect to the personal data of our registered players and website visitors.

This Privacy Policy applies to all personal data collected through the fb777.ph website, mobile platform, customer support channels, and any other touchpoint through which you interact with us. It does not apply to third-party websites or services that may be linked from our platform.

fb777.ph collects personal data through several channels: directly from you when you register or use our platform, automatically through your use of our website, and from third parties such as payment processors and identity verification services. The categories of data we collect are as follows:

2.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Email address and mobile number
• Username and encrypted password
• Residential address (city, province, postal code)

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification (Philippine National ID, passport, driver's license, SSS/GSIS card, or PhilSys ID)
• Selfie or liveness check images for biometric verification
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account)

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment methods used (GCash, PayMaya, BPI, BDO, Metrobank)
• Transaction reference numbers and payment processor identifiers
• Account balance history and bonus transaction records

2.4 Gaming Activity Data

• Games played, bet amounts, win/loss records, and session durations
• Bonus claims, wagering progress, and promotional participation history
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Session timestamps, login history, and platform navigation data
• Cookie identifiers and analytics data (see Section 6)

2.6 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Marketing preference settings and communication opt-in/opt-out records

fb777.ph uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

Where we send you marketing communications (such as promotional offers, bonus notifications, or game recommendations), we will only do so with your explicit consent. You may withdraw your marketing consent at any time by updating your notification preferences in your account settings or by contacting our support team.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, fb777.ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms and Conditions you agreed to when registering your fb777.ph account — including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with Philippine laws and regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and reporting obligations to the National Privacy Commission (NPC).
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and optional analytics. You may withdraw consent at any time without affecting the lawfulness of prior processing.

fb777.ph does not sell, rent, or trade your personal data. We share your data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other licensed payment service providers — to process your deposits and withdrawals. These providers are bound by their own privacy policies and Philippine BSP regulations.
• Game Providers: Licensed third-party game studios and live dealer operators whose games are available on the fb777.ph platform. Game providers receive only the minimum data necessary to deliver the game experience (e.g., player ID and session token).
• Identity Verification Services: Licensed KYC and AML screening providers used to verify your identity and screen against sanctions lists, as required by PAGCOR and AMLA regulations.
• Cloud Infrastructure Providers: Secure cloud hosting and data storage providers operating under strict data processing agreements that prohibit any use of your data beyond hosting and infrastructure services.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where we are legally required to disclose information.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom fb777.ph shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only in accordance with our instructions and applicable Philippine law.

fb777.ph uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our services. A cookie is a small text file stored on your device when you visit our website.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using the fb777.ph platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

fb777.ph does not use cross-site tracking technologies to follow your activity on other websites outside of our platform.

fb777.ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. The following retention periods apply:

• Account & Identity Data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required by PAGCOR licensing conditions and AMLA record-keeping obligations.
• Financial & Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in compliance with AMLA and BIR requirements applicable to online gaming operators.
• KYC Documents: Retained for the duration of your account and for 5 years after account closure. Biometric data (selfie images) is deleted within 90 days of successful verification unless retention is required by law.
• Gaming Activity Logs: Retained for 3 years from the date of each gaming session, for responsible gaming monitoring and dispute resolution purposes.
• Customer Support Records: Retained for 2 years from the date of each interaction, unless the matter relates to an ongoing dispute or legal proceeding.
• Marketing Consent Records: Retained for the duration of your account and for 1 year after consent is withdrawn, as evidence of your consent history.
• Technical & Device Logs: Retained for 12 months from the date of collection, for security monitoring and fraud prevention purposes.

Upon expiry of the applicable retention period, fb777.ph will securely delete or anonymize your personal data in accordance with our data disposal procedures. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.

fb777.ph implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest (including passwords, payment details, and KYC documents) is encrypted using AES-256.
• Access Controls: Access to personal data is restricted to authorized fb777.ph personnel on a strict need-to-know basis. All staff with access to personal data undergo background checks and regular privacy training.
• Two-Factor Authentication: All internal systems containing personal data require multi-factor authentication for access. We also offer 2FA to players for their account security.
• Penetration Testing: fb777.ph conducts regular third-party security audits and penetration tests to identify and remediate vulnerabilities in our platform.
• Incident Response: We maintain a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, fb777.ph will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay, as required by RA 10173.
• Secure Development: Our platform is developed following secure coding practices, with regular code reviews and security testing integrated into our development lifecycle.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by fb777.ph. To exercise any of these rights, contact our Data Protection Officer at the details in Section 13.

• Right to Be Informed: You have the right to be informed about how fb777.ph collects and uses your personal data — which is the primary purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data fb777.ph holds about you, along with information about how it is being processed. We will respond to access requests within 15 business days.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly in your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA regulations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to Lodge a Complaint: If you believe fb777.ph has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The fb777.ph platform is strictly intended for adults aged 21 years and above, as required by Philippine law and PAGCOR regulations governing online gambling. fb777.ph does not knowingly collect personal data from individuals under the age of 21.

As part of our registration process, all players are required to confirm that they are at least 21 years of age. We further verify age through our KYC process, which requires submission of a valid government-issued ID showing date of birth.

If fb777.ph discovers or is notified that personal data has been collected from a person under 21 years of age, we will:

• Immediately suspend the account in question
• Delete all personal data associated with the account
• Refund any deposits made, net of any withdrawals already processed
• Report the incident to PAGCOR as required by our licensing conditions

fb777.ph primarily stores and processes your personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and certain game studios — may process data in other countries.

Where personal data is transferred outside the Philippines, fb777.ph ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under RA 10173. These safeguards include :

• Contractual Safeguards: Data processing agreements with all international third-party processors that require them to maintain data protection standards consistent with Philippine law.
• Adequacy Assessments: Before transferring data to a third country, fb777.ph assesses whether that country provides an adequate level of data protection, in accordance with NPC guidelines.
• Standard Contractual Clauses: Where adequacy cannot be established, we rely on standard contractual clauses approved by the NPC or equivalent regulatory bodies.

By using the fb777.ph platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

fb777.ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. When we make material changes to this Policy, we will:

• Update the "Effective Date" at the top of this page
• Display a prominent notice on the fb777.ph platform for at least 30 days following the update
• Send a notification to your registered email address for changes that materially affect your rights or how we use your data

Your continued use of the fb777.ph platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how fb777.ph is protecting your personal data. The most current version of this Policy is always available at https://fb777ph.app/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fb777.ph handles your personal data, please contact our Data Protection Officer using the details below:

• Data Protection Officer: fb777.ph Privacy & Compliance Team
• Email: [email protected]
• Mailing Address: fb777.ph, Metro Manila, Philippines
• Response Time: We aim to respond to all privacy-related inquiries within 5 business days and to formal data subject requests within 15 business days.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.